Category: quality-management

Planning is the process of conceptualizing the activities required to achieve a desired goal. It is the first and foremost activity for any new...

Leadership is a skill which involves motivating a group of individuals to work towards a common goal. In a business setting, this involves leading and...

The dynamics of the operating environment for organisations has changed a lot over the years with new technological advances, the rise of social media,...

A Management Representative is the person appointed by an organisation’s top management who, irrespective of other responsibilities, has the...